Welcome to Ghoghnoos! These Terms and Conditions (“Terms”) govern your use of our website (ghoghnoos.com), services, and products. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services.
1. Definitions
- “Website” refers to ghoghnoos.com.
- “Services” include ticket sales, memberships, and event-related offerings provided by Ghoghnoos.
- “User” or “You” refers to anyone accessing or using the Website.
2. Eligibility
You must be at least 18 years old to use our services. By using the website, you confirm that you meet this age requirement.
3. User Accounts
- Registration: To purchase tickets or memberships, you may need to create an account. You must provide accurate and complete information and update it as necessary.
- Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access or use of your account.
4. Ticket Sales
- Event Details: Event dates, venues, and times are subject to change. We will notify you of any changes as soon as possible.
- Refunds and Cancellations: All sales are final unless explicitly stated otherwise. Refunds may be issued only in cases of event cancellation or as specified in the event terms.
- QR-Coded Tickets: Each ticket includes a unique QR code for entry. Duplicate or tampered tickets will not be accepted.
5. Membership Plans
- Eco Experience: Annual membership priced at €25, offering basic benefits.
- VIP Experience: Annual membership priced at €100, providing premium benefits such as exclusive access and additional services.
- Renewal and Cancellation: Memberships renew automatically unless canceled before the renewal date.
6. Use of the Website
- Prohibited Conduct: You agree not to:
- Use the website for illegal activities.
- Disrupt or interfere with the website’s functioning.
- Access or collect data from the website without authorization.
- License: You are granted a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes.
7. Intellectual Property
All content on the website, including text, graphics, logos, and software, is the property of Ghoghnoos and is protected under intellectual property laws. Unauthorized use of any content is prohibited.
8. Third-Party Services
Our website may use third-party services, such as payment processors or seat selection tools (e.g., Seats.io). We are not responsible for the terms or practices of these third parties. Please review their terms and conditions independently.
9. Limitation of Liability
- Ghoghnoos is not liable for:
- Personal injury or property damage at events.
- Issues arising from third-party services.
- Losses due to technical disruptions or unauthorized access to your account.
- Our liability is limited to the amount paid by you for the specific service or product.
10. Indemnification
You agree to indemnify and hold Ghoghnoos harmless from any claims, damages, or expenses arising out of your use of the website or violation of these Terms.
11. Privacy Policy
Our Privacy Policy also governs your use of the website.
12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of Austria. Any disputes will be subject to the jurisdiction of the courts in Vienna.
14. Termination
We may terminate or suspend your access to the website at our discretion, without notice, for conduct that violates these Terms or is harmful to Ghoghnoos.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Ghoghnoos
Email: contact@ghoghnoos.com
Address: Julius-Ficker Str. 94/1/137 , Vienna-Austria
By using our website, you acknowledge that you have read and understood these Terms and agree to be bound by them.